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Design partners

We would rather have ten teams who tell us the truth than a logo wall

Chatevo is pre-launch. Instead of publishing case studies we do not have, here is exactly what working with us early involves.

No fabricated customer stories. When a partner is happy for us to name them, they will appear here with their permission.

What you get

We set it up with you

Not a documentation link. We sit with you to map your API responses to cards and to get the first useful answer out of your own content.

Your systems get built first

The integrations we harden next are the ones our design partners actually run. Being early genuinely changes the order.

Pricing that reflects the stage

You are helping us find the sharp edges. We will agree terms that account for that rather than charge you list price for an unproven product.

A direct line

You get the people building it, not a support tier. If something breaks, it gets looked at that day.

Customer stories

What changes in the first month

Northwind Supply
“Two thirds of what our support inbox used to handle never reaches a person now. The difference is that it can actually check an order, so customers stop emailing to ask where things are.”
Dana Whitfield Head of Customer Operations

68%

of questions answered without a human

Ardent Insurance
“We are regulated, so an assistant that paraphrases a policy document is a liability. This one shows the clause it used. That is the only reason we were willing to put it in front of customers.”
Marcus Idowu Director of Digital

100%

of answers shown with their source

Vantage Software
“We pointed it at our docs site on a Tuesday and had it live behind a script tag the same afternoon. Connecting our billing API took one more sitting with their team.”
Priya Raghunathan VP Product

1 day

from first login to live on the site

Meridian Health
“Most of our enquiries arrive after the clinics close. People now get their preparation instructions and an actual appointment slot at nine in the evening instead of a voicemail.”
Elena Vasquez Operations Lead

41%

of conversations happen out of hours

Fleetline Logistics
“Our tracking runs on a warehouse system from 2014 that no chatbot vendor will ever support. They connected it as a tool in an afternoon, which is the whole reason we chose them.”
Tom Beckford Head of IT

2

internal systems connected, no vendor plugin

Harbour & Co
“Half our customers write in Spanish or Portuguese. We did not translate a single document and it answers them in their own language from the same English source content.”
Sofia Marchetti Customer Experience Manager

6

languages served from one set of documents

Who this suits

Four things have to be true. If they are not, we will tell you rather than take the meeting.

  • You get the same handful of customer questions over and over.
  • Some of those questions need live data from a system, not just a policy document.
  • You have someone who can supply API details, or a vendor who can.
  • You are willing to tell us plainly when something is not good enough.

Put your systems at the front of the queue

Tell us what you run and what your customers keep asking. We will tell you honestly whether we are useful to you yet.

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