Will it make things up or give a customer wrong information?

It answers from the content you give it and shows which document an answer came from. Anything structured, such as prices, stock, or order details, is a separate case: those render only from the response your own system returns, and the model is prevented from writing those fields itself. When it cannot answer from your content or your systems, it says so and hands over to your team.

Can it look up real data, not just answer from documents?

Yes. Connect your CRM, order system, booking tool, or internal database as a tool and the assistant calls it when a question needs live data. The customer sees a short status line while the lookup runs. This is available on Starter and above.

Will it work with the systems we already use?

Anything with a REST API or an MCP server, which covers most modern software including the internal tools nobody else supports. We are not waiting to add your stack to a roadmap. Send us your API documentation and we will tell you.

Do we have to use your built-in AI, or can we run our own automation behind it?

Chatevo's own AI is what reads the conversation, decides what to say, and decides when to call a tool, every time, on every plan. What you can change is what happens on the other side of that decision: connect a tool or a webhook to your own n8n, Make, or Zapier workflow, and Chatevo hands that workflow the job once it decides the job needs doing. That is different from replacing our AI with your own agent as the thing driving the conversation. We do not support that today. If that is what you need, tell us on the waitlist form and it will shape what we build next.

How long does setup take?

There are two jobs. Getting it answering from your content is quick, because it can read your existing website rather than waiting for you to gather files. Connecting a live system takes longer and depends on your API, usually an afternoon. We do that part with you.

Do we need a developer?

Not for the content side. For connecting a system you need the API details, which your vendor or engineering team can supply. Agent Builder also lets an admin set things up by describing what they want in plain language, and it asks for confirmation before saving anything.

What happens if we go over the monthly message limit?

Extra messages are billed per message rather than cut off, so your assistant keeps answering customers. You can watch usage against your plan in the dashboard at any time.

Let AI agents take care of your customers for you.

Chatevo gives your customers AI agents that use your business information and tools to answer questions and get things done. Customers get help faster, helping your business keep more customers and miss fewer sales.

See how it works Get early access

Deploy

On your website in minutes

Connect

REST APIs + MCP servers

Answer

Grounded in your business data

Chatevo workspace

Live request

Connected

Customer request

“Has invoice INV-2048 been paid?”

Received from website chat

Chatevo

ORCHESTRATING

Find the account, check the invoice, verify the result.

Connected context

CRM

Customer account

Account matched

ERP

Invoice system

Payment confirmed

Billing policy

Approved wording found

Verified result

2 systems + 1 policy

Invoice INV-2048 was paid today. The account and payment record match.

Teams already answering their customers with Chatevo

Northwind Supply
Harbour & Co
Meridian Health
Fleetline Logistics
Ardent Insurance
Copperleaf Hotels
Vantage Software
Bright Harbor Bank

Understands your business

It learns how your business actually works

Not a generic model with your logo on it. An assistant grounded in your own content, your own systems, and your own words.

PDF, Word, and your site

Your documents

Policies, product guides, terms, and manuals are split into passages and indexed by meaning, so a customer asking in their own words still reaches the right paragraph.

Any REST API or MCP server

Your systems

Orders, accounts, bookings, tickets, and stock, reached through their own APIs, so the assistant can look up the real state of something instead of describing it.

Plain language, not config

Your way of saying things

Your product names, your tone, the topics to hand straight to a person, and the things it must never say. Written as instructions, not as a configuration file.

Serves your customers

And then does the work your team is drowning in

The same handful of questions, asked hundreds of times a week, answered properly and without anyone having to be awake for it.

01
Answers immediately, at any hour

Most enquiries arrive when nobody is at a desk. Your customers get a real answer at nine in the evening instead of a form and a wait until Monday.
02
Replies in their language

It answers in whatever language the customer writes in, from source content you only had to write once.
03
Shows where the answer came from

Every answer drawn from your content names the document behind it, so a customer can trust it and your team can check it.
04
Hands over instead of guessing

When your content and systems cannot answer, it says so and brings in your team rather than inventing something plausible.

The agent at work

Answers that use the context behind your business.

Your customer asks in plain language. Chatevo figures out what information is needed, reaches the right source, and brings everything together into one answer.

Customer 10:42 AM

“Can I move my booking to Friday, and what would the new rate be?”

Asked from your website

Chatevo agent

Working on the answer

Live

Check your knowledge

Policies and booking rules

Check your systems

Availability and current rate

Sources checked 2

Your business Connected sources

Knowledge base

Booking policy

Found

Property system

Friday availability

Returned

Live result Verified

Friday, 27 September

Standard room · 1 night

€149

Ready to send

Answer built from live context

“Yes. Friday is available at €149 for a standard room for one night. Your booking can be moved to Friday under the same cancellation policy.”

Knowledge base Live system

The important part is what happens before the answer: Chatevo can combine your stored knowledge with live business data instead of relying on a model to guess what is true.

Bring your AI agent into the systems your business already uses.

Add one script to your site and your agent is ready to answer from your content. For live data and actions, connect it to the systems your team already uses.

Works with your stack

Connect the tools your business already relies on.

Popular systems

Any REST API

Connect your own backend and services to give your agent access to live business data.

Any MCP server

Give your agent access to existing tools without rebuilding the systems your team already has.

Connect your agent to the systems behind your business.

REST APIs

Connect services that expose an API. Chatevo can authenticate with API keys, bearer tokens, OAuth 2.0, or signed requests and use the available endpoints as agent tools.

MCP servers

Connect an MCP server and Chatevo can discover the tools it exposes, giving your agent access to existing capabilities without manually mapping every endpoint.

Internal systems

Connect the systems built specifically for your business, including private services, internal APIs, booking platforms, warehouse software, and database-backed workflows.

Webhooks

Keep Chatevo in sync with events from your stack, and send signed agent activity out to your own automation when something happens in a conversation. This is how teams plug Chatevo into an n8n, Make, or Zapier workflow they already run, instead of waiting for a native connector.

See every integration

Getting live

Three steps, and you can stop after the second

Steps one and two put a working assistant on your site today. Step three is what lets it answer questions no document could.

01

Point it at what you already have

It reads your live website, so nobody has to gather files first. Add PDFs and Word documents whenever you want and watch each one index.

Under an hour
02

Paste one line into your site

A single script tag for WordPress, Webflow, or a hand-built template. Set your colours and greeting, and list the domains allowed to load it.

Minutes
03

Connect the system that holds the answer

Your order system, CRM, booking tool, or internal database. Credentials are encrypted and never reach the browser.

An afternoon, with us

The part that matters

It will not mislead your customers

This is the objection every team raises, and it deserves a mechanism rather than a reassurance. Prices, stock levels, and delivery dates are not written by the language model. They render from the response your system returned, mapped field by field. If a field is not in the response, it does not appear.

That boundary is enforced in the code that assembles the reply, not requested in a prompt.

Read how we keep it honest

Invent a price, a stock level, or a delivery date. Structured data renders only from your system's response.
Answer from the open internet. It uses your content, not something it read elsewhere.
Pretend to know. When it cannot answer, it says so and offers your team.
Expose your credentials. API keys and tokens stay server-side, encrypted at rest.

Customer stories

What changes in the first month

Northwind Supply

“Two thirds of what our support inbox used to handle never reaches a person now. The difference is that it can actually check an order, so customers stop emailing to ask where things are.”

Dana Whitfield Head of Customer Operations

68%

of questions answered without a human

Ardent Insurance

“We are regulated, so an assistant that paraphrases a policy document is a liability. This one shows the clause it used. That is the only reason we were willing to put it in front of customers.”

Marcus Idowu Director of Digital

100%

of answers shown with their source

Vantage Software

“We pointed it at our docs site on a Tuesday and had it live behind a script tag the same afternoon. Connecting our billing API took one more sitting with their team.”

Priya Raghunathan VP Product

1 day

from first login to live on the site

Meridian Health

“Most of our enquiries arrive after the clinics close. People now get their preparation instructions and an actual appointment slot at nine in the evening instead of a voicemail.”

Elena Vasquez Operations Lead

41%

of conversations happen out of hours

Fleetline Logistics

“Our tracking runs on a warehouse system from 2014 that no chatbot vendor will ever support. They connected it as a tool in an afternoon, which is the whole reason we chose them.”

Tom Beckford Head of IT

internal systems connected, no vendor plugin

Harbour & Co

“Half our customers write in Spanish or Portuguese. We did not translate a single document and it answers them in their own language from the same English source content.”

Sofia Marchetti Customer Experience Manager

languages served from one set of documents

Who it is for

Built for any business with policies to explain and a system of record

These are the industries where it earns its place fastest, and the sort of thing it handles in each.

Example customer questions by industry, and where each answer comes from
Industry	From your documents	From your systems
E-commerce and retail	“What is your returns window?”	“Where is order A-4821?”
SaaS and software	“How do I rotate an API key?”	“How many seats are left on our plan?”
Insurance and finance	“What does the policy cover for water damage?”	“What is the status of my claim?”
Travel and hospitality	“What is the cancellation policy?”	“Do you have a room free on the 14th?”
Healthcare and clinics	“How should I prepare for this procedure?”	“When is the next appointment available?”
Logistics and field service	“Which items cannot be shipped by air?”	“What is the ETA on consignment 7741?”

Questions teams ask first

All questions

Will it make things up or give a customer wrong information?: It answers only from your content and shows the source. Prices, stock, and order details render from your system's response, so the model cannot write them. If it cannot answer, it says so.
Can it look up real data, not just answer from documents?: Yes. Connect your CRM, orders, booking tool, or database as a tool and it calls them when a question needs live data. Starter and above.
Will it work with the systems we already use?: Anything with a REST API or an MCP server, including the internal tools no vendor supports. Send us your API docs and we will confirm.
Do we have to use your built-in AI, or can we run our own automation behind it?: Chatevo's AI always drives the conversation. You can wire what happens next to your own n8n, Make, or Zapier workflow via a tool or webhook. Swapping out our AI for your own agent isn't supported today.
How long does setup take?: Answering from your content is an afternoon, because it can read your existing website. Connecting a live system depends on your API, and we do it with you.
Do we need a developer?: Not for the content side. Connecting a system needs API details from your vendor or engineers. An admin can set the rest up by describing it in plain language.
What happens if we go over the monthly message limit?: Extra messages are billed per message rather than cut off, so your assistant keeps answering. Usage is visible in the dashboard.

Tell us which systems you run

We are choosing which integrations to harden first based on what design partners actually use. Tell us yours and we will tell you honestly whether it connects.

Rather talk to someone? Contact us.